Hiring for heart: the reality of recruiting in Human Services
There’s arguably no sector that brings as many challenges, and as many rewards, as human services.
It’s a tough gig, let’s be honest. There’s no hiding that. But, as this week’s guests can attest, sharing the reality - warts and all - is critical to attracting the right people and deterring the wrong ones.
In this week's episode of Culture. Brand. Connect., Mark Puncher sits down with two heavyweights in human services HR - Katarina Elezovic (Head of Talent, Mercy Health) and Matthew Quinn (Talent Acquisition Manager, Anglicare Victoria).
Together, they dive deep into the unique challenges of recruiting in human services - the delicate balance between ‘noble purpose’ and ‘hard slog’ and dismantle the myth that moving into the non-profit sector is a ‘career step backwards’.
Kat and Matt share their organisation’s incredible EVP messaging, proving that a strong EVP is what connects thousands of employees to a shared mission.

